Frequently Asked Questions

Roulette-JIT FAQ — Pakistan Players' Questions Answered

Everything you want to know about deposits in PKR, roulette rules, cricket betting, Aviator, Easypaisa withdrawals, account setup and more — answered clearly, in plain English, for players across Pakistan.

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All 40 Account 7 Deposits 7 Withdrawals 6 Roulette 6 Cricket Betting 5 Other Games 5 Responsible Gaming 4
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Account & Registration

7 questions

Account Registration takes under two minutes. Go to the Register page, enter your full name, Pakistani mobile number, email address and a strong password. Confirm your date of birth (you must be 18 or older), tick the Terms and Responsible Gaming checkboxes, and submit. You will receive a one-time SMS code to verify your mobile number. Once verified, your account is live and ready for your first deposit.

Account The minimum age is 18 years. This is a hard rule — no exceptions. We verify date of birth as part of our KYC process. Any account found to belong to a person under 18 is closed immediately and any balance is returned via the original deposit method. If you are aware of a minor using the platform, please report it to support@roulette-jit.net.

Account No — strictly one account per player. Creating multiple accounts to claim extra bonuses or exploit referral rewards is prohibited and results in all accounts being closed and balances forfeited. If you have lost access to your existing account, use the password reset on the Login page or contact support — do not create a new account.

Account Click "Forgot password?" on the Login page and enter your registered mobile number or email. We will send a reset code via SMS or email. Follow the instructions to set a new password. If you no longer have access to your registered number or email, contact support@roulette-jit.net with your full name and we will guide you through identity-verified account recovery.

Account CNIC is not required at the point of registration. You can register, deposit, play roulette and build a balance without submitting documents. However, identity verification (KYC) is required before withdrawals above certain thresholds are processed. This is a standard anti-fraud and anti-money-laundering requirement. The process is straightforward and is completed entirely online.

Security After logging in, go to Account Settings and select Security. Toggle on Two-Factor Authentication. Confirm your registered Pakistani mobile number — a 6-digit SMS code will be sent to verify it. Once enabled, every login from a new device requires this code in addition to your password. We strongly recommend enabling 2FA on any account with a real PKR balance.

Account Email support@roulette-jit.net with the subject "Account Closure Request" from your registered email address. Withdraw any remaining PKR balance before requesting closure. Once the account is closed, your login credentials are disabled and all data is handled in accordance with our Privacy Policy. If you want to close your account for responsible gaming reasons, the self-exclusion tool at Responsible Gaming is a faster option.

Deposits & Payments

7 questions

Deposits Log in, open your PKR wallet and tap Deposit. Choose your preferred method — Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer or Visa/Mastercard. Enter the PKR amount (minimum Rs 500), authorise the payment and your balance updates within minutes. For Easypaisa and JazzCash, the deposit lands in under 2 minutes in most cases. IBFT transfers confirm within a few banking hours.

Deposits The minimum deposit is Rs 500. This applies to all payment methods including Easypaisa, JazzCash, NayaPay, IBFT and Visa/Mastercard. There is no maximum deposit limit stated — contact support if you are depositing a very large amount and want to confirm the process in advance.

Deposits roulette-jit.net charges no fees on deposits from our side — Rs 0. Your Easypaisa, JazzCash or bank may apply their own standard transaction charges depending on your account type and whether the transfer is intra-bank or inter-bank. Check with your wallet provider for their fee schedule. The amount credited to your roulette balance will be the full amount we receive after any network fees.

Deposits Wait 5 minutes and refresh your balance. Easypaisa and JazzCash deposits almost always land within 2 minutes, but occasional network delays on the wallet provider's side can cause a short delay. If the deposit still has not arrived after 10 minutes, take a screenshot of your payment confirmation from your wallet app and contact support@roulette-jit.net or use live chat. Include the transaction reference number. We resolve pending deposit cases quickly.

Deposits Select IBFT from the deposit page to get our bank account details. Transfer from your Pakistani bank account using your online banking, HBL Konnect, MCB Lite or any other IBFT-enabled service. Upload the payment receipt on the deposit confirmation page. Our finance team reviews and credits IBFT deposits during standard banking hours — usually within 1 to 3 hours on weekdays.

Deposits No — deposits must come from a payment method registered in your own name. Third-party deposits are not accepted and will be returned. This is a standard AML (anti-money-laundering) requirement. Please ensure the Easypaisa, JazzCash or bank account you deposit from is registered in your own name and matches your roulette-jit.net account name.

Responsible Gaming Yes — and we encourage it. Go to Account Settings > Responsible Gaming and set a daily, weekly or monthly PKR deposit cap. Reductions take effect immediately. Increases require a 24-hour cooling-off period to prevent impulsive decisions. Full details on the Responsible Gaming page.

Withdrawals

6 questions

Withdrawals Log in, open your PKR wallet and tap Withdraw. Select your preferred method (Easypaisa, JazzCash, NayaPay, SadaPay, IBFT or Visa/Mastercard). Enter the PKR amount and confirm. Easypaisa and JazzCash withdrawals typically land in your wallet within 10 minutes of approval. IBFT transfers take 1–2 banking days. Make sure your withdrawal method matches your deposit method for the first withdrawal.

Withdrawals The minimum withdrawal is Rs 500 — the same as the minimum deposit. There is no fee charged by roulette-jit.net for withdrawals. Your Easypaisa or JazzCash wallet may apply its own inbound transfer policy, though most wallet-to-wallet transfers in Pakistan are free or very low cost.

Withdrawals Easypaisa and JazzCash withdrawals: typically under 10 minutes after approval. NayaPay and SadaPay: similar timeframes. IBFT bank transfer: 1 to 2 banking days depending on your bank's processing schedule. Visa/Mastercard refunds: 3 to 5 business days, subject to the card network. If your withdrawal is pending beyond these timeframes, contact support with your withdrawal reference number.

Withdrawals Withdrawals above certain thresholds — or your first withdrawal from a new account — trigger a standard KYC (Know Your Customer) identity check. This is an anti-fraud measure required under our compliance obligations. You may be asked to provide a copy of your CNIC and a selfie. The process is simple, done entirely online, and is usually completed within a few hours. Once KYC is approved, the withdrawal is processed immediately.

Withdrawals Generally, the first withdrawal must go back to the same payment method used for the deposit — this is a standard anti-fraud requirement. If you want to withdraw to a different method (e.g. you deposited via JazzCash but want to withdraw via IBFT), contact support before requesting the withdrawal and we will guide you through the verification process needed.

Withdrawals Common reasons for withdrawal rejection include: incomplete KYC verification, active bonus wagering requirements not yet met, the withdrawal method name not matching your account name, or a technical error on the payment network. You will receive an email notification explaining the specific reason. If the reason is unclear, contact support@roulette-jit.net with your withdrawal reference number and we will resolve it.

Roulette Games

6 questions

Roulette We offer European Roulette (single zero, house edge 2.7%), American Roulette (double zero, house edge 5.26%), multi-ball roulette variants and Live Dealer Roulette with real human dealers streamed in HD. All roulette games accept PKR bets. Live dealer roulette tables run around the clock so you can always find a seat regardless of time zone.

Roulette Minimum inside bets (straight up, split, corner) start from Rs 50 per spin on standard roulette tables. Minimum outside bets (red/black, odd/even, dozens) start from Rs 100. Live dealer tables may have slightly higher minimums depending on the table you choose. Maximum bet limits vary by table and bet type — check the table info panel before you sit down.

Roulette Our RNG-based roulette games use certified Random Number Generators — the same technology used by internationally licensed online casinos. The outcomes are statistically random and cannot be influenced by the platform or the player. Live Dealer Roulette uses a physical wheel operated by a real dealer, filmed in a licensed studio. If you have specific concerns about a roulette outcome, contact support with the game ID and we can retrieve the game log for review.

Roulette No — and be very suspicious of anyone claiming otherwise. Roulette is a game of chance. Each spin is independent; the wheel has no memory of previous outcomes. Betting systems like Martingale, Fibonacci or D'Alembert can influence how you size bets but they do not change the house edge. European Roulette has a 2.7% house edge on every spin regardless of bet size or pattern. Play roulette for fun with money you can afford to lose.

Roulette Yes — all roulette tables including Live Dealer are fully optimised for mobile browsers on Android and iOS. No app download is required. The interface scales cleanly on any screen size and works well on Jazz, Zong, Ufone and Telenor mobile data connections. For the best live dealer roulette experience, a Wi-Fi or 4G connection is recommended to ensure smooth video streaming.

Roulette All roulette bets are recorded server-side the moment you confirm them. If you disconnect during a spin, the outcome is still processed correctly. When you reconnect and reload the game, you will see the result of the spin and your balance will reflect the correct win or loss. If you believe a result was not correctly processed after reconnecting, contact support with the game ID from your session history.

Cricket Betting

5 questions

Cricket We cover PSL (Pakistan Super League), international T20s, ODI series, Test matches and domestic Pakistani cricket competitions. Available markets include match winner, top batsman, top bowler, total runs (over/under), toss winner, first wicket method, innings runs and live in-play betting on selected matches. Odds are updated in real time and displayed in PKR decimal format.

Cricket Yes — in-play (live) betting is available on selected matches. You can bet on the next over's runs, the current wicket, which team will score next and other live markets while the match is in progress. In-play odds change in real time based on the match situation. Head to the Cricket Betting page to see which matches currently have live markets open.

Cricket If a match is abandoned without a result, all affected match bets are voided and your full stake is returned to your PKR balance within 24 hours. For in-play bets, bets placed before the abandonment with confirmed odds are typically voided unless the market rules specify otherwise. Exact settlement rules vary by market type and are detailed in our Terms and Conditions.

Cricket Yes — you can combine multiple cricket selections into an accumulator (parlay) to multiply your potential payout. Add selections to your bet slip and the system automatically calculates the combined odds and potential return in PKR. All legs of an accumulator must win for the bet to pay out. If any selection is voided (e.g., due to match abandonment), that leg is typically removed and the accumulator continues with the remaining selections at updated odds.

Cricket We use decimal odds format. To calculate your potential return: multiply your PKR stake by the decimal odds. For example, if odds are 2.50 and you bet Rs 1,000, your total return (stake + profit) is Rs 2,500 — a profit of Rs 1,500. Odds of 1.50 on a Rs 1,000 bet returns Rs 1,500 (Rs 500 profit). Odds of 1.00 represent an even-money bet. Higher odds mean lower probability but bigger potential returns.

Aviator, Slots & Other Games

5 questions

Aviator Aviator is a crash-style game. You place a PKR bet before a round starts. A multiplier begins at 1.0x and increases — the plane flies higher. You must hit "Cash Out" before the plane flies away (crashes). If you cash out in time, your bet is multiplied by the value at which you cashed out. If you do not cash out before the crash, you lose your bet. The crash point is determined by a provably fair algorithm — neither the player nor the platform can predict or influence it. Full details on the Aviator Game page.

Slots RTP (Return to Player) is the percentage of total bets a slot machine returns to players over millions of spins. A slot with 96% RTP returns Rs 96 for every Rs 100 wagered on average over a very long period. Individual sessions can vary wildly — you might win big or lose your deposit in a short session regardless of the RTP. Higher RTP means a lower theoretical house edge. Jackpot slots typically have lower base RTP because part of every bet contributes to the progressive jackpot prize pool.

Jackpot Slots Progressive jackpot slots accumulate prize funds from a small percentage of every bet placed by all players. The jackpot amount grows until one lucky player hits the winning combination and takes the full prize in PKR. After the jackpot is won, it resets to its seed amount and begins building again. Jackpot wins are credited directly to your PKR wallet. For very large jackpots, the finance team may contact you to confirm banking details. Visit the Jackpot Slots page for current jackpot amounts.

Fishing Games Fishing games are arcade-style casino games where you shoot at fish swimming across the screen. Each fish has a different point value and different difficulty to catch. You spend PKR per shot and earn PKR based on the value of fish you catch. Bigger, rarer fish pay more but take more shots to catch. The key is to manage your ammo budget efficiently — focusing on mid-value fish rather than always chasing the big boss fish which costs more to catch proportionally. Visit the Fishing Games page to explore the selection.

Sports Betting Our sportsbook covers football (including Pakistani football and international leagues), tennis, kabaddi, basketball, volleyball and more. Match schedules, available markets and odds are all listed on the Sports Betting page. Football markets typically include match result, both teams to score, over/under goals and Asian handicap. In-play betting is available on selected matches across all sports.

Responsible Gaming

4 questions

Responsible Gaming Go to Account Settings > Responsible Gaming and select Self-Exclusion. Choose a duration — 1 week, 1 month, 3 months, 6 months or permanent. Once activated, your account is locked immediately: no login, no deposits, no bets. The exclusion cannot be reversed during the selected period. For permanent exclusion, the account is closed entirely. If you need immediate help, email support@roulette-jit.net with "Self-Exclusion Request" as the subject — we process it within the hour. Full information on the Responsible Gaming page.

Responsible Gaming After logging in, go to Account Settings > Responsible Gaming. You can set a daily, weekly or monthly PKR deposit limit and a separate loss limit. Reductions take effect immediately. Increases require a 24-hour cooling-off period so you cannot override your own limit impulsively. These tools are completely free, self-service and we encourage every Pakistani player to use them before making a first deposit.

Responsible Gaming Take it seriously — recognising the signs early is the most important step. If it is your own gaming, use the self-exclusion tool immediately or email support@roulette-jit.net with "Self-Exclusion Request". If you are concerned about a family member, contact support — we cannot share account details but we can advise on how to approach the situation and activate protections. Our full responsible gaming guide with warning signs, self-assessment and tool instructions is on the Responsible Gaming page.

Responsible Gaming Session time reminders are notifications that appear after a time period you set — for example, after 30 minutes or 1 hour of continuous play. They show how long you have been playing and your net session result in PKR. Reality checks work similarly but also remind you of your overall account activity. Both are gentle nudges — not automatic lock-outs. Many players find that simply seeing the numbers is enough to make a sensible decision about stopping. Configure both in Account Settings > Responsible Gaming.
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Still Have Questions? We Have Answers

Multiple ways to get the help you need — fast, in English or Urdu.

Live Chat — 24/7

The fastest way to get an answer. Our live chat agents are available around the clock in both English and Urdu. Response time is typically under 3 minutes. Access live chat by clicking the chat icon on any page after logging in — or even before registration.

Email Support

For account queries, KYC questions, payment disputes or responsible gaming requests — email support@roulette-jit.net. Include your registered mobile number in the subject line for faster processing. We respond within 1 hour during peak times and within 5 hours at quieter times.

Full Policy Pages

For detailed information on specific topics, our policy pages cover everything in full. Responsible Gaming covers all tools and warning signs. Terms and Conditions covers all game rules, bonus terms and settlement policies. Privacy Policy covers data handling.

New Players

Not yet registered? Your first step is creating a free account — it takes under 2 minutes and requires only a Pakistani mobile number and email address. Visit the Register page to get started. Deposit from Rs 500 via Easypaisa or JazzCash immediately after.

PKR Payments

All deposits and withdrawals are in Pakistani Rupees — no conversion, no surprise exchange rate charges. We support Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer and Visa/Mastercard. Minimum deposit and withdrawal: Rs 500.

Refer a Friend

Once registered, share your personal referral link with friends in Pakistan. When they register and deposit, you earn real PKR credited directly to your withdrawable balance. No wagering requirements on referral rewards. Details on the Refer a Friend page.

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Didn't Find Your Answer Above?

Our support team speaks English and Urdu and knows the Pakistani banking system inside out. Reach us directly — we will sort it.

Email Support

support@roulette-jit.net
Response within 1 hour

Live Chat

Available 24/7 in-app
English & Urdu agents

Responsible Gaming Help

Email with subject "RG Help"
Self-exclusion within 1 hour

Please include your registered mobile number in any support email for faster account verification. Never share your password with support — we will never ask for it.

Ready to Play? Join Roulette-JIT Free Today

Create your free account in under 2 minutes, deposit from Rs 500 via Easypaisa or JazzCash, and access roulette, cricket betting, Aviator and slots — all in PKR.

18+ only  ·  PKR transactions only  ·  Gaming for entertainment only